Connect with customers directly on WhatsApp with fast, secure, and verified messaging.
WhatsApp is the most used messaging app in the world. With TechAlpha’s platform, you can reach customers where they already spend their time. It’s fast, easy, and trusted.
(Angelone | Shriram | SIEL | Vyka Games | PMS Bazaar)
Messaging That Goes Beyond “Hi!”
Notifications
KEY FEATURES
- Verified sender identity
- Rich text, emoji, and multimedia support
- Read receipt visibility
Customer Support
KEY FEATURES
- Two-way messaging
- Context-aware replies
- Seamless agent handover
Promotions
KEY FEATURES
- Buttons for quick replies
- Media carousels
- Automate opt-out options
Built for Every Workflow , Loved by Every Team
CRM
Ecommerce
Support
Market places
CRM
CRM
Ecommerce
Support
Market places
CRM
Ecommerce
Support
Market places
CRM
CRM
CRM tools
Helpdesk software
E-commerce platforms
Chat automation
Template personalization
Customer segmentation
Delivery updates
Booking confirmations
Service notifications
KEY FEATURES
What Sets Our WhatsApp Messaging Apart
Official Business Verification
Build instant trust with an official verified business profile customers can recognize at a glance.
Automated Workflows
Trigger messages based on user actions, behavior, or CRM events - without writing a single line of code.
Interactive Templates
Send messages that do more buttons, quick replies, and CTAs baked right in to drive faster responses.
Read Receipts & Delivery Logs
Know exactly what lands and what gets seen with real-time visibility into message performance.
Fail-Safe Routing
If WhatsApp isn’t reachable, we back you up with fallback messaging through alternate channels.
End-to-End Encryption
Every conversation stays private, secure, and compliant with global messaging standards.
Multi-Language Messaging
Speak your customer’s language with localized templates and native character support.
Behind the Scenes of WhatsApp Messaging
From setup to delivery, see how your messages land instantly.
Message Triggered
Campaigns initiate via API, CRM, or platform dashboard—whether it’s an OTP, appointment reminder, or promotional update.
Template Selection
Verified WhatsApp templates get auto-selected based on use case—pre-approved and compliant with Meta’s policies.
Smart Routing Begins
The message is routed through a secure, authorized business channel with green tick verification.
User Interaction Enabled
Customers receive the message with interactive buttons or quick replies—”Reschedule,” “Track Order,” or “Get Help.”
Conversation Routing Logic
Based on replies, conversations are auto-routed to bots or human agents via ReplyCX or third-party CRMs.
Real-Time Delivery Status Logged
Every message logs read receipts, delivery confirmations, and response timestamps.
Performance Data Synced
The dashboard reflects open rates, click actions, drop-offs, and chat resolution metrics in real time.
FREQUENTLY ASKED QUESTIONS
Everything You Need to Know About WhatsApp Business Messaging
Get answers about setup, use cases, rules, and how to get the most from your messaging.
What is WhatsApp Business API?
It’s a secure tool that lets businesses send and receive WhatsApp messages at scale. Unlike the free app, it’s built for companies that want automation, verified branding, and real-time communication.
How do I get a verified WhatsApp Business account?
TechAlpha helps you register, verify, and set up your WhatsApp Business API. You will need a Facebook Business Manager account and a phone number that is not linked to any personal WhatsApp account.
What are WhatsApp message templates?
Templates are pre-approved message formats used to send notifications. They are required for starting conversations with users, and they help maintain quality and relevance.
Can I integrate WhatsApp with my CRM?
Yes. TechAlpha’s API makes it simple to connect WhatsApp with your CRM, website, or app. This lets you manage conversations, automate workflows, and track customer interactions.
Is there a cost for WhatsApp Business Messaging?
Yes. WhatsApp charges per conversation, with different rates for user-initiated and business-initiated chats. TechAlpha provides simple pricing models with no hidden fees.
TESTIMONIALS
See What Our
Clients Say
“We shifted our customer care to WhatsApp using TechAlpha’s solution. Response times dropped by half, and customer satisfaction went up immediately.”
Ankit Verma
CX Lead at ShopBreeze
Let’s Put Your Brand in Their Pocket
