Automate conversations without losing the human touch
TechAlpha’s AI Chatbot Solutions help businesses serve customers better by automating conversations across websites, apps, and messaging platforms. Respond instantly, resolve faster, and free up human teams for more complex tasks.
Today, nearly 74% of consumers expect instant answers when engaging with a brand. AI chatbots provide consistent, always-on service without long wait times, helping businesses save time, improve satisfaction, and scale customer interactions effortlessly.
(SPARKLE | Lleida.net | PropertyPistol | Vibes | Airtel | China Mobile)
Types of Chatbots Built for Every Touchpoint
Our AI Chatbots aren’t one-size-fits-all. Whether you’re welcoming users, solving problems, or boosting sales, we’ve got a bot for that.
Website Chatbots
Greet visitors on your website, guide them through your services, and handle common queries—day or night. Website bots help reduce bounce rates and qualify leads while you sleep.
KEY FEATURES
- 24/7 availability on web
- FAQ automation
- Live chat fallback
- Session-based user tracking
WhatsApp and Messaging Chatbots
Engage customers directly on verified channels like WhatsApp, Messenger. Perfect for order updates, reminders, and real-time support—all with a green-tick touch.
KEY FEATURES
- Verified WhatsApp Business integration
- Template-triggered responses
- Multi-language support
- Personalized updates & alerts
Lead Generation Chatbots
Qualify inbound traffic on landing pages or ad funnels. These bots ask the right questions, segment leads, and sync them straight into your CRM.
KEY FEATURES
- Conversational forms
- Progressive data capture
- CRM integrations
- Funnel-specific dialogues
Support Ticket Chatbots
Log complaints, pull previous records, and route users to the right team—without needing a human to step in. Built to reduce response times and agent fatigue.
KEY FEATURES
- Ticket ID generation
- Auto-routing by issue type
- Integration with helpdesk tools
- SLA timer triggers
Onboarding Bots
Turn new users into power users. From product walkthroughs to personalized setup guides, onboarding bots drive feature adoption effortlessly.
KEY FEATURES
- Welcome flows
- In-app tutorials
- User education prompts
- Progressive disclosure
AI Chat That Plays Nice With Your Entire Ecosystem
Plug into CRMs, ticketing platforms, and analytics tools to build smarter bots that actually move the needle. No more siloed conversations.
CRM
Ecommerce
Support
Market places
CRM
CRM
Ecommerce
Support
Market places
CRM
Ecommerce
Support
Market places
CRM
CRM
Zendesk
HubSpot
Intercom
Custom APIs
Natural language processing (NLP)
Smart intent detection
Conversational routing
Context memory & handoff to agents
Customer support automation
Lead qualification
Product discovery
Feedback collection
KEY FEATURES
Built-In Intelligence. Out-of-the-Box Brilliance.
Everything you need to launch a bot that sounds human—without the human effort.
Omnichannel Deployment
Launch chatbots across websites, WhatsApp, Instagram, Facebook Messenger and mobile apps.
Drag and Drop, No-Code Chatbot Builder
Build and customize workflows easily without writing any code.
Natural Language Understanding (NLU)
Help bots understand and respond to customer queries more accurately.
Lead Capture and CRM Integration
Collect customer details and sync them automatically with your CRM systems.
Real-Time Handoff to Live Agents
Route conversations to human agents when needed, ensuring seamless handovers.
NLP Engine
Understands text, tone, and user intent in real time.
Analytics and Improvement Tools
Track customer interactions, drop-offs, and query resolutions to improve chatbot performance over time.
How TechAlpha’s AI Chatbots Work
Here’s what happens every time a user sends a message.
Chatbot Design
Set up conversation flows using templates or create custom workflows.
You can also add a drag-and-drop, no-code builder to make chatbot creation easier for non-tech teams.
Training and Configuration
Train bots with FAQs, keywords, and use cases specific to your business.
Deployment
Launch bots on websites, messaging apps, or internal platforms.
Monitoring and Updates
Monitor bot performance, customer satisfaction rates, and refine dialogues based on real interactions.
Live Agent Integration
Enable instant transfers to agents for complex queries or escalations.
FREQUENTLY ASKED QUESTIONS
FAQs About AI Chatbot Solutions
Get clarity on bot capabilities, setup, integration, and how to make the most of AI support.
What is an AI Chatbot?
An AI chatbot is a software program that uses artificial intelligence to simulate human conversation. It helps businesses answer questions, guide users, and automate tasks without human agents.
Can chatbots work on multiple platforms?
Yes. TechAlpha’s chatbots can be deployed across websites, WhatsApp, Messenger, and other messaging platforms to serve customers wherever they are.
Do I need technical skills to build a chatbot?
No. With TechAlpha’s no-code builder, you can design, launch, and update chatbot workflows easily without needing programming knowledge.
Can chatbots transfer conversations to human agents?
Yes. When a query goes beyond the chatbot’s scope, conversations can be handed off smoothly to a live agent without losing context.
How do I know if my chatbot is performing well?
TechAlpha provides detailed analytics showing conversation counts, resolution rates, customer satisfaction scores, and engagement levels, helping you measure and improve results.
TESTIMONIALS
See What Our
Clients Say
“TechAlpha’s chatbot platform helped us automate 70% of incoming queries during our seasonal peak. Our customer support costs dropped, and satisfaction scores went up without hiring additional agents.”
Neha Sharma
Customer Support Manager, GlobaKart
Ready to Build Smarter Customer Conversations with TechAlpha?
Offer 24/7 support, qualify leads faster, and scale customer service effortlessly with TechAlpha’s AI Chatbot Solutions.
